Effective Date: 01/05/2025
Website: www.woodora.gr
Contact Email: info@woodora.gr
- Shipping Regions
We ship to the following regions:
- Greece
- European Union (EU)
- Rest of Europe
- United States
- Canada
- Australia
- Rest of the World – For countries outside the listed regions, customers may request a shipping quote before completing their order.
- Carriers & Delivery Times
Within Greece:
- ACS, ELTA Courier, DHL
- Estimated delivery time: 1–3 business days (not guaranteed for remote areas)
International Shipping:
- Standard: ACS, ELTA Courier – 7 to 15 business days
- Express: DHL – 2 to 5 business days
- Note: Delivery times are approximate and not guaranteed for remote or hard-to-reach areas.
- Shipping Costs
Shipping costs are calculated at checkout based on product size, weight, and destination.
For international destinations not listed, a shipping quote can be requested by contacting us before ordering.
- Order Processing Time
Orders are usually processed and dispatched within 3–7 business days after payment confirmation.
Custom orders may take longer depending on the complexity and materials required.
- Tracking
All shipments include a tracking number, which will be emailed to the customer once the order has been dispatched.
- Customs & Import Duties
For orders outside the EU, import duties and taxes may apply and are the responsibility of the customer. We are not liable for any delays caused by customs.
- Delivery Issues
We are not responsible for delays caused by couriers, customs, or other external factors beyond our control.
If a parcel is returned to us due to incorrect address or non-collection, the customer is responsible for reshipping costs.
